1, Daily download customers order from 3rd party marketplace to internal ERP system, make sure master data (price, products, customer) consistent in two systems.

2, Confirm delivery to customer status and related invoice checking with customers.

3,On line support desk for customer’s questions, about price, products, delivery status and so on, identify opportunity for service level and customer satisfaction improvement and realization.

4, Problem shooting in daily quote to cash(QTC) fulfillment process, identify and investigate daily outstanding and escalate issues, cooperate with relevant functions to work out solution.

5, Executing data verification