ROLE SUMMARY

Pfizer is undergoing a transition of its Corporate Card issuer and requires a Program Administrator (PA) to manage the roll out of new corporate cards to colleagues, which includes approving applications, answering questions, triaging issues, and conducting maintenance activities.

The Program Administrator (PA) is responsible for partnering with the new card issuer to administer the country card program. PA’s are the only employees of the company authorized to administer the card program when contacting the card issuer.

This role will demonstrate clear communication, outstanding customer service, and advanced problem-solving abilities. They will collaborate cross-functionally as appropriate.  

This role will be based in Dalian, China and will work with the payments team, and other COEs as appropriate. The PA will report directly to the Americas Corporate Card and Travel Manager.

ROLE RESPONSIBILITIES

• Serve as program Subject Matter Expert (SME) to provide guidance and ensure global consistency

• Provide support for maintenance activities (i.e., credit line increases/address